Effective Date: 14 April 2025
Welcome to MultiSports (https://multisports.com.bd). We care about your privacy and are committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights regarding your data.
Who We Are
Our website address is: https://multisports.com.bd.
We are a Bangladesh-based eCommerce platform providing high-quality sports gear and accessories.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.
An anonymized string (hash) created from your email address may be sent to the Gravatar service to check if you’re using it. You can read Gravatar’s privacy policy here: https://automattic.com/privacy/.
Once your comment is approved, your profile picture will be publicly visible with your comment.
Media
If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS). Visitors may download and extract this data from images.
Cookies
If you leave a comment, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience, so you don’t need to fill in your details again when you leave another comment. These cookies last for 1 year.
When you visit our login page, we set a temporary cookie to check if your browser accepts cookies. It contains no personal data and is discarded when the browser is closed.
Upon logging in:
- Several cookies are set to save your login info and screen display preferences.
- Login cookies last for 2 days.
- Screen options cookies last for 1 year.
- Selecting “Remember Me” keeps your login for 2 weeks.
- Logging out removes login cookies.
If you edit or publish a post, an additional cookie will be saved — this one stores the post ID and expires in 1 day.
Embedded Content from Other Websites
Articles on our site may include embedded content (e.g., videos, images, articles, etc.).
Embedded content from other websites behaves just as if you visited those websites directly.
These external sites may collect data about you, use cookies, and track your interactions — especially if you have an account and are logged in to those services.
Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email for security purposes.
How Long We Retain Your Data
Comments and their metadata are stored indefinitely so follow-up comments can be automatically approved.
For registered users, we store the personal info in their profiles. Users can see, edit, or delete their information anytime (except usernames). Site admins can also view and edit that data.
What Rights You Have Over Your Data
If you have an account or have left comments, you can request:
- An exported file of the personal data we hold about you.
- That we erase any personal data we hold.
This does not include data we are legally required to keep for administrative, legal, or security purposes.
To make a request, please email us at info@multisports.com.bd.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
WooCommerce & WordPress
Our website is powered by WordPress and WooCommerce, which means we may collect billing/shipping information, purchase details, and customer account info to provide you with a smooth shopping experience. All payment data is encrypted and processed securely.
Server Usage & Bandwidth Costs
We are committed to providing the best possible experience for our customers. To do so, we use both local and AWS (Amazon Web Services) servers to ensure your browsing and shopping experience is fast and reliable.
Please note that any images or content served from our website utilize our server resources and bandwidth. We aim to maintain optimal performance and provide you with seamless access to our products. As such, we manage the bandwidth cost effectively, utilizing high-quality servers to reduce delays and enhance the user experience.
Contact Us
For any privacy-related concerns or questions, contact us at:
📧 info@multisports.com.bd